Privacy Policy

1. Data Controller

The data controller for the data collected on this website is Grupo Funerarias Costa del Sol, S.L., with registered office at Campus de Teatinos, S/N, Teatinos-Universidad, 29010 Málaga, Spain. Contact email: info@grupofunerariascostadelsol.com.

2. Purposes of Processing

This website has no contact forms. The personal data you voluntarily provide when contacting us by telephone, WhatsApp or email will be processed for the following purposes:

• Management of requests and quotes: Respond to requests for information, quotations, or urgent funeral arrangements required.
• Direct Support: Facilitate telephone or online communication in emergency situations.
• Website analytics: Understand in aggregate how the site is used in order to improve its content, only if you accept analytics cookies in the corresponding notice.

3. Lawfulness of Processing

The legal basis for the processing of your data is the express consent of the data subject when contacting us by telephone, WhatsApp or email, or when accepting analytics cookies, as well as the existence of a contractual/precontractual relationship linked to the provision of the funeral service.

4. Period of Data Retention

The personal data provided will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that could derive from said purpose and the applicable legislation on tax, commercial, and sanitary matters.

5. Recipients and Disclosure to Third Parties

No personal data will be transferred to third parties, except by legal obligation (health organizations, courts, or public administrations competent in matters of civil registration and deaths) or when strictly necessary for the provision of the contracted service (death insurance companies, municipal cemeteries).

6. User Rights

Any user has the right to obtain confirmation on whether we are processing personal data concerning them or not. They have the right to:

• Access their personal data.
• Request the rectification of inaccurate data.
• Request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• Request restriction of or opposition to their processing.
• Right to data portability.

To exercise these rights, you can send a written request attaching a copy of your ID or equivalent document to info@grupofunerariascostadelsol.com indicating the right you wish to exercise. Likewise, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you consider that the processing does not comply with current regulations.